Shipping policy

DallasGoldSource Shipping Policy

Thank you for shopping with DallasGoldSource. We are committed to providing you with high-quality jewelry and a smooth, reliable shipping experience. Please read our shipping policy carefully.

Order Processing

  • All orders are processed within 4-5 business days after payment verification.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or made-to-order items may require additional processing time. You will be notified of any extended lead times at checkout.

Shipping Options

Domestic Shipping

  • We currently ship within the United States.

International Shipping

  • At this time, DallasGoldSource does not offer international shipping.

  • We hope to expand our services in the future to serve international customers.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with your tracking number.

  • You can track your order directly through our website or the carrier's website.

Shipping Insurance & Liability

  • DallasGoldSource is not responsible for lost or stolen packages once tracking shows delivered.

  • Please ensure your shipping address is correct before placing your order.

  • In the event of a lost or damaged package, please contact us immediately so we can file a claim with the carrier.

Holiday Shipping

  • During peak holiday seasons, shipping delays may occur due to increased carrier demand.

  • We recommend placing holiday orders early to ensure timely delivery.

Contact Us

For any questions about shipping or your order status, please contact our customer service team at:

📧 Email: dallasgoldsource@gmail.com

📞 Phone: 682-307-0069